Effective Date: 2018.04

Welcome to Prime Moto Gear, powered by Shenzhen Prime Industry Co., Ltd. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General

By visiting our website or purchasing from us, you engage in our “Service” and agree to be bound by these terms. These Terms apply to all users of the site, including without limitation customers, browsers, vendors, and/or contributors of content.

We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

You must be at least the age of majority in your country or region to use this site or provide permission for minors to use it.

You may not use our products for any illegal or unauthorized purpose.

You agree not to transmit any viruses or code of a destructive nature.

Violation of these Terms may result in termination of your access to our services.

3. Product Information & Availability

We make every effort to ensure that all details, descriptions, and prices of products appearing on the website are accurate. However, we do not guarantee that product descriptions or other content is free from errors.

We reserve the right to:

Limit quantities of any products or services we offer

Discontinue any product at any time

Modify product pricing without notice

4. Orders & Payment

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for any reason, including suspicion of fraud or unauthorized activity.

Payment must be made through secure third-party processors, including Stripe and PayPal. We do not store any payment information.

5. Shipping & Delivery

Shipping times and fees vary based on your location and selected shipping method.

We aim to ship orders promptly but are not responsible for delays caused by carriers, customs, or force majeure events.

For some countries, a personal ID may be required for customs clearance.

6. Returns & Refunds

Please refer to our Return & Refund Policy for detailed information. We only accept returns under specific conditions and within a certain time frame.

7. Intellectual Property

All content on this site — including text, images, logos, and designs — is the property of Shenzhen Prime Industry Co., Ltd. and may not be reproduced or used without our express written permission.

8. Limitation of Liability

We are not liable for any damages or losses arising from your use of our products or website, including but not limited to:

Direct, indirect, incidental, or consequential damages

Loss of data, profits, or business opportunities

Use of our site and products is at your own risk.

9. Privacy

Your submission of personal information is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Shenzhen, China, without regard to its conflict of law principles.

Contact Information

For any questions about these Terms, please contact us at:

Email: support@primemotogear.com
Address: F6, F1 BLDG, Jinyucheng Industry Park, Bantian, Shenzhen 518129